Follow documents from search hover panel

There is a somewhat confusing logic behind when the FOLLOW button is displayed on the search results hover panel (a.k.a document preview).

A document hover panel with both the POST and FOLLOW buttons present
A document hover panel with both the POST and FOLLOW buttons present

What I am talking about?

If you are building a solution that relies on the following of documents but you are using Yammer rather than the SharePoint social feed then you may be wondering why, from the search results hover panel, you can follow pages, users, sites, but not most document types.

NB. If you are finding that you can’t following anything, check that web scoped feature ‘Follow Content’ has been activated on each site which contains content you wish to be able to follow.

NB. You can still follow the document types in question by clicking ‘view in library’ and using the library item menu to follow.

In many cases, wanting both POST and FOLLOW doesn’t make a lot sense as a primary reason of following documents is to populate the activity feed which is not available when Yammer is being used as the enterprise social experience. As such, please consider why you want this behaviour at all. In my scenario the user’s list of followed documents is promoted to the home page and bookmarking documents is a key user story.

What is going on?

The search results hover panel is built from a number of display templates which you can read about in more depth here (TechNet) or here (Chris O’Brien) or many other places.

Importantly, there is a display template which defines the common actions (buttons) across the bottom of the hover panel and when to display them. The display template is called Item_CommonHoverPanel_Actions and can be found here:

Site Settings > Master Pages and Page Layouts > Display Templates > Search > Item_CommonHoverPanel_Actions.html

If you inspect this display template you will find an if else block around the rendering of the POST and FOLLOW buttons. The logic can be summarised as:
The POST button is visible if Yammer is enabled and the result type supports it, otherwise the FOLLOW button is visible if the result type supports it, at no time will both buttons be visible.

If you download a copy of the display template HTML file, update it to remove the ‘else’ as in the code snippet below, and then upload it again, you will find the both the POST and FOLLOW buttons will be displayed in the search hover panel when supported. Success!

But is it okay update that file?

The short answer is yes. Take care as this file is used by every hover panel in SharePoint (to my knowledge, there may be some completely unique ones) and so changes could break something that isn’t obvious.

The major risk is that if Microsoft decide to update the hover panel which require them to produce a new version of the display template file (they have done this previously when introducing the POST button). In the case that you have modified this file, then your changes will be lost. This can happen without warning (unless you have a second tenant on first release to catch these issues before they hit production – you should be doing this!).
For very minor updates such as this, and to support non-critical functionality, it may be okay to make these changes and be prepared to re-implement them should Microsoft issue an update.

The alternative is to make a copy of the display template with a new name. This approach means that your changes will not get overridden but it also means that your solution will not get the updates that would otherwise be pushed to this file. We call this ‘customisation tax’ and it is a trade off as to which way you’d rather push changes.
In this particular scenario this latter approach is not very practical as every result type references the existing display template. You would be required to make copies of all the result type display templates that are applicable (possibly a dozen or more), and update the result types themselves to use your new templates. Unless you are bypassing result types and using a single display template for all results, this feels overly complex for such a minor change, but major changes will necessitate the effort.

EDIT: A colleague of mine, Luis Manez, pointed out that with a little JS you can force a custom hover panel to be rendered for all result types. You can read about it (approach one) and some other approaches to associating custom hover panels here (Elio Struyf).

Paul.

Increase Search Result Limit Beyond 50

Content Search Web Parts (CSWPs) and Search Result Web Parts (SRWPs, a.k.a Result Script Web Parts RSWPs) prevent more than 50 results being returned at once. This is true with or without paging enabled. This is true even if you provision the web part using XML. In older versions of SharePoint, it may allow you to enter a row limit greater than 50 but will then default to a mere 10 results.

increaseSearchResultsRowlimit

I’m sure Microsoft has very good UX and technical reasons behind this limitation, however at 100 items I don’t feel that either UX nor performance suffer. I imagine that if using this technique for returning large page sizes (>100) that there is very real potential for bad performance and the UX is most likely appalling.

Importantly – this code should only be considered a learning tool. This code is entirely unsupported and generally just a really bad idea. Please be responsible 🙂

Recognition to Matt Stark who provided this solution. All I have done is rewritten it a bit for safety and I wanted to prefix it with a bit more discussion than it had. Original discussion is here.

The web parts which you want to act upon must be set to load asynchronously (this is not the default mode).
Edit Web Part > Change Query > Settings > Loading Behaviour :: Async option

Edit Web Part > Change Query > Settings > Loading Behaviour :: Async option
Edit Web Part > Change Query > Settings > Loading Behaviour :: Async option

Take note:

  1. There are a few available solutions to this, none of which are much good, and even this one is should be considered a hack and be treated with caution.
  2. I will only discuss this option as it is the best I have come across when considering the limitations of SharePoint Online.
  3. Please only include this code on specific pages using a Content Editor or a Script Editor, and NOT globally.
  4. I have amended the original code such that it only changes the row limit for those web parts which are set to return 50 items exactly.
  5. I haven’t found any issues with this code, however I am using on a page that does nothing but display a list and in a situation where failure has limited impact on the system.
  6. Apparently doesn’t work for anonymous users

And finally the code…

// <script type="text/javascript">
var CC = window.CC || {};
CC.CORE = CC.CORE || {};

CC.CORE.IncreaseSearchResultsMax = (function () {
    "use strict";

    var $ocreate = null;
    var newMaxItems = 100;
    var oldMaxItems = 50; // web part must be set to show this many items

    // on application initialization 
    // steal the global create variable and 
    // intercept calls to create UI widgets.
    Sys.Application.add_init(function() {
        $ocreate = $create;
        $create = updateResultCountCreate;
    });

    // listen to UI widget calls for CBS & DP
    var updateResultCountCreate = function (a,b){
        var ps = Array.prototype.slice.call(arguments, 0);  
        if(a === Srch.ContentBySearch && b.numberOfItems === oldMaxItems) { 
            b.numberOfItems = newMaxItems;
        }
        if(a === Srch.DataProvider && b.resultsPerPage === oldMaxItems) {
            b.resultsPerPage = newMaxItems;
        }
        $ocreate.apply(this,ps);  // apply the original $create method that we stole
    };
    return true;
})();
// </script>

Paul.