I recently had some trouble trying to update a user’s profile properties via the SharePoint Online Admin console. I would provide values for the fields but when I pressed the save button either the page would refresh, with no validation messages, or I would be redirected as if the save had persisted. However, upon revisiting the user’s profile properties page it was clear that my changes had been discarded.
I was chasing a red herring for a while with the assumption that this issue was related the Kiosk licence of the user I was attempting to update. The issue is not related to licence type but appears to be a validation bug with page.
Although I had provided values for the user profile properties which are marked with a star, the issue persisted. These properties are not required when updated the user profile from the Admin console. The issue in fact lies with the time zone settings.
I found that I could not persist update if the ‘Always use regional settings defined by site administrators‘ radio box was checked.
By changing this to ‘Always use my personal settings‘ I was then able save and persist updates to the user’s profile.
